★★★★★
“The massage gun has a nice design and feels comfortable to hold. It is easy to use after a long day, and the different speed settings are useful.”
Ahmed Khan
Peshawar, Pakistan
Product: Massage Gun
Refund policy
Here is the expected final Shopify store result from that prompt — shown as the actual page content/layout rather than the prompt:
Khyber Import Collection
Return & Replacement Policy
Last Updated: October 2026
⚠️ نوٹ: کسی بھی وارنٹی، ریٹرن یا ریپلیسمنٹ کے لیے براہ کرم پارسل کھولتے وقت ایک مختصر ویڈیو ضرور بنائیں۔ اس کے بغیر کوئی کلیم قبول نہیں ہوگا۔
[ Submit a Return/Replacement Request ]
[ Contact Us on WhatsApp ]
Policy at a Glance
| ↩️ Return Policy | 🔄 Replacement |
|---|---|
| Return requests are handled according to our applicable return policy and conditions. | Damaged, defective, or incorrect products may qualify for replacement. |
| 💰 Refund Policy | 🛡️ Warranty |
|---|---|
| Approved refunds are processed according to the applicable refund procedure. | Warranty claims are subject to the product's applicable warranty terms. |
| 📦 Unboxing Video | 📋 Product Condition |
|---|---|
| A clear unboxing video may be required for damage or replacement claims. | Products may need to meet the required return condition. |
How to Request a Return or Replacement
01 — Contact Us
Contact Khyber Import Collection about your order.
02 — Provide Order Details
Provide your order number and required information.
03 — Send Photos / Video
Send clear photos and the required unboxing video.
04 — Receive Confirmation
Our team will review your request and provide the next instructions.
⚠️ Important Notice
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Please inspect your parcel when receiving it.
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Record a short video while opening the parcel.
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Keep the original packaging and accessories where applicable.
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Contact customer support as soon as possible if there is a problem.
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Return and replacement requests are subject to the applicable policy.
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Warranty claims are subject to the relevant product warranty terms.
Return & Replacement Conditions
✓ Product must meet the applicable return conditions.
✓ Order details must be provided.
✓ Clear product photos/videos may be required.
✓ Original packaging/accessories may be required where applicable.
✓ An unboxing video may be required for damage, missing-item or incorrect-product claims.
✓ The request must be submitted within the applicable policy period.
Not Eligible
Products or orders that do not meet the applicable return/replacement requirements may not be eligible.
Frequently Asked Questions
How many days do I have to request a return?
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What if my product arrives damaged?
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Is an unboxing video required?
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What if I receive the wrong product?
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How does the replacement process work?
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When will I receive my refund?
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Which products cannot be returned?
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How can I contact Khyber Import Collection?
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Need Help With Your Order?
Our support team is here to help you with your return, replacement or warranty request.
[ Contact Us ] [ WhatsApp Support ]
This would give your Khyber Import Collection store a much more trustworthy and professional Return & Replacement page.